I am a non-student
who would like access to the Rental System
Because RentalSearch is financially supported by CSU student fees, we must
restrict access to the CSU community only. Please contact Off-Campus Life
to determine if you are eligible to receive a guest log-in.
Email email@example.com or
call (970) 491-2248. Note: This log-in cannot be used to post on the site.
It is a shared username that can only be used to search for
had an account with you on the old Rental System. Has my account
Yes - all of your previous information has been transferred over to the new
RentalSearch. However, we recommend that you review your account and
postings to make sure all information/data are still up-to-date and
How do I create
First, note that students do not need to create an account, as they
already have access with their eid and password using our login page.
What do the different
listing categories mean? Which category should I list in?
Listing categories on the site are divided into vacant listings (no one
resides in the property), a room to rent (there are people in the property
looking to fill a room in their property with 1 or more roommates), and an
available roommate listing (a person who has listed themselves as a
Why can't I upload images for
my rental listing?
The current file size limit is 10 megabytes. If you need to scale
down your images, please visit www.shrinkpictures.com to resize your
images to a width no greater than '600 Pixels' and an image quality of
'Better'. We apologize for this inconvenience, but unfortunately at
the present time we have limited server space and cannot store larger files
(eg, those taken directly from a late model digital camera on the highest
quality setting may create files that are larger than 10 megs).
How do I
know if my listing is submitted? Is my listing viewable
You will receive an email confirmation upon submission. Your listing will
first be approved by Off-Campus Life staff. This should happen within a few
hours of submission during business hours. Off-Campus Life is open from
8am-5pm, Monday through Friday. Submissions in the afternoon may not get
approved until the next business day. Once approved, it will be
If I have a
property owner account, can I view other listings?
No, listings are only viewable to students. You can view your own listings,
How do I make a
change to my listing?
Login to your account, select ‘Account’. From here, you can see your
previously posted rentals and/or roommates. Select which listing you would
like to edit, and make whatever changes you would like. Re-submit the
posting with your edits and we will re-activate it for you.
When does my listing
expire? What if it has not been filled?
All rental listings will expire 15 days from the date the listing was last
modified. All roommate listings expire after 21 days. A reminder email
notification will be sent to you 5 days prior to when your listing is to
expire. Simply log in to your account and renew your listing, or you can
even renew your listing directly from the warning e-mail that you received.
If you choose not to renew your listing, it will expire automatically on
the expiration date.
What happens to my
listing when it expires?
Your listing will go inactive (not seen publicly) but will remain in your
account. You will be able to reactivate your listing at any time in the
future, should you desire it.
What do I need to do if
I fill my vacant room?
As a courtesy to our clients, Off-Campus Life asks that you notify our
office once you have found accommodations or filled your vacancy. We will
then remove your listing from our database. You may also deactivate your
listing by logging into your account and deactivating it yourself. This
will remove it immediately from the site.
What if I can’t find a
place to rent on the system?
Please note that listings are live and are constantly updated. Check back
often. Also, visit the Off-Campus Life website at ocl.colostate.edu for more ways to find
a place, including links to property management companies and an apartment
complex list. There are also other resources available on the website
regarding codes and ordinances, leases, and having a successful time off
What if I can’t log into
Landlords: Please first
attempt to reset your password. Click "Landlords: Reset
Password", enter your user name, then click "Submit". If you see a message
that says, "We were unable to access your information", then you do not
have a valid login with the site and will need to register. Alternatively, if you are sure you registered as a
landlord previously, you may not be using the correct user name, in which
case, you will need to contact Off-Campus Life (see the bottom of the page
for contact information). If however, you see a message that says, "Your
password has been sent to you", please check your e-mail inbox, copy the
temporary password that was created for you, then attempt to login again
with your new password. Afterwards, feel free to change your password to something more memorable.
Students: Please make sure
you have a valid eID login.
If you are sure that you have a valid eID, but still cannot login, please
contact the Webmaster.
password that was sent to me isn't my original password!
Landlords: When you reset
your password, the password that is e-mailed to you isn't your
original. This is because we have taken security precautions (both in
encrypting/hashing your password) when storing passwords in our database,
such that they are irrecoverable by our staff. Therefore, the password that
is e-mailed to you is a new, random password. And,
once reset, your old
password will no longer work until you
What if I want
to change my password?
Students: Please visit
modify your password there. Keep in mind, this will change your password
for ALL eID password-dependent sites at CSU!
How do I advertise on
If you are interested in advertising space on our site, please contact the
Off-Campus Life office. Staff there can send you ad specs and a price list.
We will need a copy of your desired ad and an active url to link with
Why am I receiving
There are two types of confirmation e-mails that are generated by the
By default, whenever you create or update a listing, you will
receive a confirmation e-mail. If you don't want to receive these
confirmations, you may
(under the User Info tab).
The other type of confirmation is when you attempt to contact a poster
of a listing (ie, you are an interested party in some rental or roommate
listing). This type of confirmation only applies to students (since
landlords can't contact other property owners). Prior to 03/27/2013,
these confirmation messages were disabled in version 2.0 of RentalSearch,
as there were a number of students who were confused by the confirmation
e-mail - they thought that only they received it, and that the landlord did
not. However, this confusion should be cleared up since we changed
the verbiage within the confirmation e-mail to make it clear that the
e-mail was also sent to the landlord. Therefore, these confirmation
messages have been re-enabled.
As a subscriber of Off-Campus Life RentalSearch Service, I agree to
abide by all public laws and regulations pertaining to the rental of
housing accommodations, including not discriminating on the bases of RACE,
CREED, COLOR, RELIGION, NATIONAL ORIGIN OR ANCESTRY, GENDER, MARITAL
STATUS, FAMILIAL STATUS (including children under the age of 18 living with
parents of legal custodians, pregnant women, and people securing custody of
children under the age of 18). AND DISABILITY. However, I am entitled to
specify the gender of a prospective tenant for a single room in my
Colorado State University accepts no responsibility for any actions
arising from any listing. The University does not accept, approve or
disapprove of any facility nor investigate, endorse or guarantee the
suitability of those responding to any listing.
PLEASE READ COMPLETELY THE TERMS AND CONDITIONS SECTION WHEN CHOOSING TO
USE THE OFF-CAMPUS LIFE ONLINE RENTALSEARCH SERVICE.
Off-Campus Life reserves the right to remove, edit or withhold any
Your listing will be activated on the next business day following
submission and will be posted for 30 days. As a courtesy to our clients,
Off-Campus Life asks that you notify our office once you have found
accommodations or filled your vacancy.
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